Sending and Receiving invoices does not change when using LUCA+, and is done normally using your organisation’s accounting software. However, invoices are only automatically processed if both parties are using LUCA+.
When sending an invoice to a LUCA+ user, make sure the invoice is addressed to their organisation’s LUCA+ Linked Email. This should be the same email used for their normal invoicing. We recommend you always confirm a recipient’s Linked Email to prevent invoice loss.
When receiving an invoice from a LUCA+ user, make sure you provide them with your organisation’s LUCA+ Linked Email. This should be set as the same organisation email used for normal invoicing.
See Linked Email to check or change your organisation’s Linked Email.