Sending and Receiving invoices does not change when using LUCA Plus, and is done normally using your organisation’s accounting software. However, invoices are only automatically processed if both parties are using LUCA Plus.
When sending an invoice to a LUCA Plus user, make sure the invoice is addressed to their organisation’s LUCA Plus Linked Email. This should be the same email used for their normal invoicing. We recommend you always confirm a recipient’s Linked Email to prevent invoice loss.
When receiving an invoice from a LUCA Plus user, make sure you provide them with your organisation’s LUCA Plus Linked Email. This should be set as the same organisation email used for normal invoicing.
See Linked Email to check or change your organisation’s Linked Email.